For replacement parts, warranty consideration or general questions, HKD Global provides multiple means to contact a consumer service representative. Choose your most convenient method.
To be of assistance to you, please have your model number and replacement part number(s) ready. These can be located in the Owner's Manual inside (usually sewn in) your carry bag. The model number may also be found on a carry bag tag or on a tag attached to the product.
Normal business hours are 8:00 am to 4:30 pm CST, Monday - Friday. We endeavor to respond within 24 hours. Inquiry volume may be heaviest early in the week.
Warranties are specific to your product. See your Owners Manual for details.